Contrary to conventional marketing wisdom, the tech-savvy and discerning Filipino Gen Zs values authenticity and trustworthiness over the glitz and glamour associated with celebrity endorsements, according to a recent study.
The study is part of Comm&Sense’s generational research titled “Common Ground: Pinoy Voices in New Media,” which surveyed 400 Filipino Gen Z individuals aged 16 to 26 nationwide to identify the key qualities they seek in an endorser.
Dr. Fernando Paragas, a professor at the University of the Philippines Diliman’s College of Mass Communication and lead researcher of the study highlighted that authenticity and trustworthiness are critical factors for Gen Z when considering endorsements from outside their inner circle.
“Gen Z is clearly telling us that authenticity and trustworthiness outweigh the superficial qualities of lifestyle and appearance when it comes to endorsements. This generation is looking for genuine connections and honest voices, not just polished images,” he noted.
Comm&Sense, recognizing the importance of understanding and aligning with Gen Z’s values, sees this shift as key to capturing their attention and loyalty in today’s rapidly changing marketplace.
“As this generation moves away from celebrity-driven endorsements, brands must adapt by engaging with figures who embody authenticity and relatability,” said Charlotte F. Reyes, Managing Director of Comm&Sense.
The same study also found that men tend to place more emphasis on an endorser’s appearance than women.
Meanwhile, income levels also influenced the priorities of Gen Z respondents. Those from middle-income brackets appeared to value trustworthiness in endorsements more than their counterparts from lower-income groups, who prioritized relevance.
Comm&Sense, a PR agency founded in 2005, is renowned for its #IntelligentPR approach, which combines data-driven insights with intuitive storytelling to create impactful narratives that resonate and deliver results. This strategy has earned Comm&Sense numerous awards, including consistent nominations for Agency of the Year over the past five years.